Profit is an extremely important measure of any company’s success, but it’s not the only one. Another measure is how an organization’s employees treat others and how quick they are to help when a need arises. Some call this corporate social responsibility, or CSR. Whatever you call it, caring about people is a core value of ours, and the desire to help is part of our corporate culture. As we see it, there are three parts to human and social value:

1. What we do for employees
2. What we do for customers
3. What we do for the world

If we don’t continually improve in meeting the market’s needs, our customers will turn somewhere else. But that fear doesn’t keep us up at night. We know if we continue attracting and retaining the best employees in the industry, our people will bring the innovation and hard work needed to serve clients better than anyone else.
We’re proud of the expertise and thought leadership we bring to the corporate travel industry. But we know knowledge alone doesn’t build trust. When they have a choice, people prefer working for companies that have heart. Businesses prefer suppliers who share their core values. And everyone embraces brands they think leave the world a better place.